1. Introduction and Scope
This Privacy Policy applies to all personal information collected by ijp88 through the website located at https://ijp88.cam (the "Platform") and all related services, applications, and communications. This policy covers Indonesian residents and users who access our gaming services, including casino games, sports betting, togel (lottery draws), and other entertainment offerings.
By creating an account or using our Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this policy, please do not use our services.
ijp88 operates under international gaming regulations and data protection standards. We are committed to transparency in our data practices and compliance with applicable privacy laws. This policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify users of material changes through email or prominent notices on the Platform.
2. Information We Collect
2.1 Information You Provide Directly
When you register an account on the ijp88 Platform, we collect the following personal information:
- Identity Information: Full legal name, date of birth, gender, nationality, and a copy of your Indonesian National Identity Card (KTP) or valid passport for Know Your Customer (KYC) verification purposes
- Contact Information: Email address, mobile phone number, residential address (street address, city, postal code, province)
- Account Credentials: Username, password (stored in encrypted form), and security questions/answers
- Financial Information: Bank account details (bank name, account number, account holder name) for deposits and withdrawals, e-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, and payment method preferences
- Verification Documents: Selfie photographs holding identification documents, proof of address documents (utility bills, bank statements dated within three months), and any additional documentation requested during enhanced due diligence procedures
2.2 Information Collected Automatically
When you access and use the ijp88 Platform, we automatically collect certain technical and usage information:
- Device Information: Device type (desktop, mobile, tablet), operating system and version, browser type and version, screen resolution, device identifiers (IP address, device ID)
- Usage Data: Pages visited, features accessed, games played, betting patterns, time spent on the Platform, click-through rates, navigation paths, and session timestamps
- Location Data: General geographic location based on IP address to ensure compliance with jurisdictional restrictions and verify Indonesian residency
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance user experience, remember preferences, analyze site traffic, and deliver targeted content. See Section 8 for detailed cookie information
- Communication Records: Records of all communications with customer support, including live chat transcripts, email correspondence, and phone call recordings (where legally permitted with your consent)
2.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Payment processors (BCA, BRI, BNI, Mandiri, e-wallet providers) who verify your identity and process financial transactions
- Credit reference agencies and fraud prevention services for risk assessment and anti-money laundering compliance
- Identity verification services that confirm the authenticity of documents submitted during KYC procedures
- Publicly available databases and government registries where legally accessible
3. How We Use Your Information
ijp88 uses your personal information for the following purposes:
- Account Management: Creating and maintaining your gaming account, authenticating your identity, processing login requests, and managing account settings and preferences
- Service Delivery: Providing access to casino games, sports betting markets, togel draws, live dealer tables, and all other gaming services offered on the Platform
- Transaction Processing: Processing deposits, withdrawals, and internal transfers; maintaining accurate financial records; reconciling payment discrepancies; and preventing fraudulent transactions
- KYC and Compliance: Verifying your identity and age (21+ requirement), preventing underage gambling, complying with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, and fulfilling legal reporting obligations
- Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behaviors, implementing deposit limits and self-exclusion requests, providing reality checks and session time warnings, and offering support resources
- Customer Support: Responding to inquiries, resolving disputes, investigating complaints, and providing technical assistance through live chat, email, and other communication channels
- Marketing and Promotions: Sending promotional offers, bonus notifications, tournament announcements, and newsletters (with your consent, and with the ability to opt-out at any time)
- Platform Improvement: Analyzing user behavior to improve website functionality, optimize user experience, develop new features, and enhance game offerings
- Security and Fraud Prevention: Detecting and preventing unauthorized access, fraudulent activity, account takeovers, bonus abuse, collusion, and other threats to platform integrity
- Legal Obligations: Complying with court orders, regulatory requests, law enforcement inquiries, and other legal requirements
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contractual Necessity: Processing is necessary to perform our contract with you (Terms and Conditions) and provide the gaming services you request
- Legal Compliance: Processing is required to comply with anti-money laundering laws, age verification requirements, tax regulations, and other legal obligations
- Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, service improvement, and direct marketing (where not overridden by your privacy rights)
- Consent: Where required by law, we obtain your explicit consent for specific processing activities such as marketing communications, cookies, and data sharing with third parties
5. Data Sharing and Disclosure
ijp88 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients:
- Payment Service Providers: Banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata), e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja), and payment processors who facilitate deposits and withdrawals
- Game Providers: Third-party gaming suppliers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Spribe, and others) who deliver casino games, live dealer tables, and other gaming content. These providers may receive limited information necessary to operate their games
- KYC and Verification Services: Identity verification providers who authenticate documents, perform age checks, and screen against sanctions lists and politically exposed persons (PEP) databases
- Customer Support Tools: Live chat platforms, email services, and customer relationship management (CRM) systems used to deliver support services
- Analytics and Marketing Partners: Service providers who help us analyze platform usage, optimize marketing campaigns, and measure promotional effectiveness (subject to applicable data protection laws)
- Legal and Regulatory Authorities: Government agencies, regulators, law enforcement, courts, and other authorities when required by law or reasonably necessary to protect our rights, prevent fraud, or ensure platform security
- Professional Advisors: Lawyers, accountants, auditors, and consultants who provide professional services to ijp88
- Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the successor entity
All third-party service providers are contractually obligated to protect your personal information, use it only for specified purposes, and comply with applicable data protection laws.
6. Data Security
ijp88 implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
- Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS protocols, the same security technology used by major Indonesian banks
- Secure Storage: Personal information is stored on secure servers with restricted access, firewalls, intrusion detection systems, and regular security audits
- Password Protection: User passwords are hashed and salted using industry-standard cryptographic algorithms and are never stored in plain text
- Access Controls: Access to personal information is restricted to authorized employees and contractors who require it to perform their job functions, subject to confidentiality obligations
- Regular Testing: We conduct regular security assessments, penetration testing, and vulnerability scans to identify and address potential weaknesses
- Incident Response: We maintain an incident response plan to promptly address any data breaches or security incidents and notify affected users as required by law
While we implement robust security measures, no system is completely secure. You are responsible for maintaining the confidentiality of your login credentials and should immediately notify us if you suspect unauthorized access to your account.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
- Active Accounts: Personal information is retained while your account remains active and for a reasonable period thereafter to address potential disputes or inquiries
- Closed Accounts: After account closure, we retain identification documents and transaction records for a minimum of five years to comply with anti-money laundering regulations and tax laws
- Marketing Data: Marketing preferences and communication history are retained until you withdraw consent or request deletion, after which we retain a suppression record to honor your opt-out request
- Legal Holds: If your information is subject to a legal hold, investigation, or regulatory inquiry, retention periods may be extended until the matter is resolved
After applicable retention periods expire, we securely delete or anonymize personal information so that it can no longer identify you.
8. Cookies and Tracking Technologies
ijp88 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze site usage.
We use the following types of cookies:
- Essential Cookies: Necessary for the Platform to function properly, including session management, load balancing, and security features. These cookies cannot be disabled
- Functional Cookies: Remember your preferences such as language selection, display settings, and login credentials to enhance usability
- Analytics Cookies: Help us understand how users interact with the Platform by collecting anonymous usage statistics, page views, and navigation patterns
- Marketing Cookies: Track your browsing activity to deliver personalized promotions and measure the effectiveness of marketing campaigns (used only with your consent)
You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some Platform features.
9. Your Privacy Rights
Subject to applicable law, you have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you
- Right to Rectification: You may request correction of inaccurate or incomplete personal information
- Right to Erasure: You may request deletion of your personal information, subject to legal retention requirements
- Right to Restriction: You may request that we limit the processing of your personal information in certain circumstances
- Right to Data Portability: You may request a copy of your personal information in a structured, machine-readable format
- Right to Object: You may object to processing based on legitimate interests or direct marketing purposes
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting prior processing
To exercise these rights, please contact our customer support team at [email protected] (reference only - not a clickable link). We will respond to your request within 30 days and may require verification of your identity before processing.
10. Children's Privacy
The ijp88 Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal information from individuals under the legal gambling age. If we become aware that we have inadvertently collected information from a minor, we will immediately delete it and close the associated account.
If you are a parent or guardian and believe your child has provided personal information to ijp88, please contact us immediately so we can take appropriate action.
11. International Data Transfers
ijp88 operates internationally and may transfer your personal information to servers and service providers located outside Indonesia. When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.
By using our services, you acknowledge and consent to the international transfer of your personal information as necessary to provide gaming services.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Material changes will be communicated through email notification or prominent notices on the Platform. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the Platform following policy updates constitutes acceptance of the revised policy.
13. Contact Information
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
- Email: [email protected] (reference only - not a clickable link)
- Live Chat: Available 24/7 through the Platform
- Response Time: We aim to respond to all privacy inquiries within 48 hours
If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.